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Whether you like it or not, chatbots and virtual assistants are the future of marketing and customer support.So which brands are already making the most of chatbots to delight their customers? Starbucks makes it ridiculously easy to place an order your favorite drink or snack, whether your prefer using voice commands or text messaging.Simply enter your city or ZIP code, and the chatbot will show you what's playing nearby, when, and send you to a page where you can buy tickets.Spotify's Facebook Messenger bot makes it easy for its customers to search for, listen to, and share music.Once you get started, you'll get playlist recommendations based on your mood, what's your doing, or any genre of music you want.Regardless of whether you're at a store shopping for groceries, you can always search for recipes with the assistance of the Whole Foods bot on Facebook Messenger.

Fandango's Facebook Messenger bot lets you watch movie trailers, find local theaters, and see what's trending this week.For customer service, Staples tries to make everything easier with its intelligent Easy System, done in partnership with IBM's Watson.Staples' Facebook Messenger bot can answer common customer questions, which tend to be about orders - tracking and returns - and whether specific items are in stock.You may think about Mitsuku, Jabberwacky, Visjar, Cleverbot, and Hi Poncho. Below you can find the video with our review of these chatbots.This time, I’m going to review chatbots that are more than popular. Each of them has something special: look, language, or even location.

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